RETURNS & EXCHANGES

We hope that you will love your new swimwear.

However, if you do not we are happy to refund or exchange any items you have purchased within 14 days of you receiving your order.

Please note we can only accept returned items that are unworn with all the original labels and packaging.

 

RETURNS FROM THE UK

We are delighted to offer free UK Delivery and Returns so that you can try our garments in the comfort of your own home at no cost to you.

To return your item:

  • Complete the Returns Form provided in your original delivery.
  • Pop the form inside your parcel along with the item you want to return and all the original packaging and labels (including your mini waterproof bag if you are returning all items). 
  • Email us on hello@deakinandblue.com to request a FreePost returns label. We'll email this to you within 24 hours.
  • We recommend always obtaining a postage receipt.
  • Don't forget to indicate on the Returns Form if you would like to exchange your purchase for another size or product.

 

INTERNATIONAL RETURNS

To return your purchase from outside the UK:

  • Complete the Returns Form provided in your original delivery.
  • Pop the form inside your box along with the item you want to return and all the original packaging and labels.
  • Post your parcel to Deakin and Blue, 6 Dehavilland Studios, 20 Theydon Road, London, E5 9NY. 
  • We recommend always obtaining a postage receipt.
  • Don't forget to indicate on the Returns Form if you would like to exchange your purchase for another size or product.

 

REFUNDS

Refunds will be credited back to the card used for the original purchase and a confirmation email will be sent to you once your refund has been processed. Please note that it may take up to a further five working days for your bank to process the payment.

 

 

CHRISTMAS RETURNS

Buying swimwear for someone else as a gift? We're extending our returns policy on all orders placed between 15th November and 24th December so that you can return or exchange them up until 15th January.

 

Any questions or want more information about our Returns and Exchanges policies? Get in touch via hello@deakinandblue.com.

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